Passenger Guide

Airport Pick Up Instructions

Please follow these instructions to ensure a smooth and timely pickup experience.

Curbside Pickup

If you are being picked up curbside from the airport, please follow these instructions:

  1. 1

    Whether you checked luggage or not, please proceed to the baggage claim level.

  2. 2

    Once you have all of your pieces of luggage, please call us at 1-888-508-9996.

  3. 3

    Our dispatcher will ask for your last name, and will then tell you the door number to exit to meet your driver.

  4. 4

    To help you find your vehicle, you will be given a description of it along with its license plate number.

  5. 5

    Please be aware that Airport regulations require livery vehicles to remain in a holding lot until we have heard from the passenger, so it may take anywhere from 5-15 minutes for the car to reach you.

Baggage Meet

Extra Fees Apply

If you have requested for the Chauffeur to meet you inside the Baggage Claim with a sign, this service includes a $40.00 charge, plus the parking fee.

Domestic Flights

Whether you checked luggage or not, please proceed to the baggage claim level. You should see a greeter with a sign that has your name on it. The greeter will take care of the rest. If you don't see your greeter at the baggage claim, please call us immediately at 1-888-508-9996.

International Flights

Your Chauffeur will meet you at the Gate with a sign.

Need assistance?

Our dispatchers are available around the clock to help you.

Call 1-888-508-9996